The Cat Heroes - No Hidden Fees. Clear Cancellation Policies.

• Visit Updates - visit reports, checklists, photos and videos
• Socialization / Playtime
• Feeding / Water Refresh / Bowl Cleaning
• Litter Box Cleaning

Home Care Services - No Extra Fee

• Limited Indoor Plant Care
• Garbage Bins To/From the Curb
• Blinds/Curtains/Lights Adjustment
• Mail, Newspaper, and Package Collection
• Alarm On/Off
• Optional take Trash out at end of visit

• Special Needs Cats
• Incontinence / additional household cleaning 
• Special Diets / Complicated Feeding Routines
• Outdoor Watering
• Additional Socialization and playtime for 3 + cats
• You can mix visit lengths, such as 30-minute visits and one 60-minute visit for watering or extra playtime

New Clients: 3-to-5-day notice required

Existing Clients: 48 hours' notice required, non Winter Holidays

My 30 minute meet and greet is free.  Your kitties can say "meow, meow" and you can show me around and ask any questions about my services! For example, how many litterboxs did you clean on Christmas Eve? Last year 30 litter boxes! 

7:00 am to 8:00 pm 

Specific times or time frames are not available 

30 minutes ($35)

45minutes  ($45)

60 minutes ($60)  

7:00 am to noon 

Specific times or time frames may be available upon request for an additional $10 per visit. This service is available only in Alameda and not during the Non-WInter and Winter Holidays.

30 minutes ($38)

45 minutes ($50)

60 minutes ($65)

Contact me at info@thecatheroes.com and I will refer you to a sitter who takes dedicated midday sittings.

Evening 4:00 pm to 8:00 pm 

Specific times or time frames may be available upon request for an additional $10 per visit. This service is available only in Alameda and not during the Non-Winter and Winter Holidays.

30 minutes ($38)

45 minutes ($50)

60 minutes ($65)

Need some extra TLC for your kitties? Traveling for long perods of time? I offer overnight care with a two-night minimum and a 10-hour visit. Start time will be discussed at the meet and greet. 

Arrival times may vary based on my route, traffic conditions, client volume and services. I will consider your preferred time frame when processing your request, but please note that there is no guarantee. If you want to secure a specific time or time frame, this option is available for an additional fee of $10 per visit. This service is exclusively offered in Alameda and is unavailable during the Non-Winter and Winter Holidays. Check availability before booking your vacation. I do not skip days

If you have small pets in addition to your kitties, there are no extra fees. I happily care for mice, rats, guinea pigs, and hamsters, and rabbits at no extra cost. Please note that I do not provide care for exotic animals such as snakes, spiders, or birds. 

There is an additional charge of $15.00 per visit. Additional Charges

Thanksgiving

Christmas Eve/Day

New Year’s Eve

New Year’s Day

Non-Winter Holidays

I do not have an additional charge for non-winter holidays 

I accept Zelle, Venmo, and ACH Payments. Payment plans are available for vacations over 2 weeks during Non-Winter Holidays. 50% is due at booking, and 50% is due 7 days before your trip. Trips under 2 Weeks' payment is due 7 days before the start of your trip. 

If you'd rather not keep your keys with me or live in an apartment with a master key, you have the option to use your lockbox or my lockbox in Alameda. This way, you can avoid a $20 fee each way. I can leave keys in your house but do not recommend the because of possible late returns. I do not hide keys outside of the house because of liability reasons.

Medication administration involving ointments, pills, oral liquids, and eye drops, adding medication to food or water are complementary. SubQ and Injections are not available. 

Lock and key issues can be expensive and cause sitting delays. When we meet, I will check your locks and keys and give you advice if there are any problems. I suggest having two spare keys. If I get locked out, you will pay for any locksmith expenses. In addtion, my fee is $38 per hour, which covers my time, travel, mileage, and any extra visits. Approval will be If new locks are needed because of lost or damaged keys from my actions, my insurance includes locksmith and installation costs.

As a Solo Cat sitter, I require an in-person backup person to be available for your travel. I can only bring in short term help to cover visits missed because of veterinary emergencies. It is my primary responsibility to take care of vet emergencies and not house emergencies. My fee for vet emergencies is $38 per hour, which covers my time, travel, mileage, and any extra visits. A typical non-emergency visit on the holidays can be very expensive. Please see the FAQ section for more information.

1. I require a 4-day visit minimum order for sitting requests on Thanksgiving and Christmas Week

2. Your request is not considered booked and reserved until a 50% deposit is received. Final payment is due no later than seven days before your trip

3.  Twice-daily sittings are not available for cats without medical issues 

4. Specific times and time frames are not available. 

• 48-hour Cancelation: There is no charge for more than 48 hours’ notice from the start of the first scheduled sitting. Payment can be held on file for future use or refunded. 
• Less than 48 hours' notice from the beginning of the first planned sitting; the first planned sitting will be charged. Any remaining payment can be held on file for future use or refunded.  
• There are NO refunds or credits for a late departure or early return home from the trip. (Credit for future visits may be given for earl

• Cancellations 7 days before the first visit are entitled to 100% credit for future visits.  
• Cancellations 6 days or less are 100% forfeited. There are no refunds or credits for early return home from a trip.